Good To Go! Pass

Contact Good To Go! Customer Service

Good To Go! Customer Service is ready to assist your needs. Please contact the appropriate e-mail address, phone number and location based on the toll facillity you most frequently use. Your questions might already be answered online, check out or Frequently Asked Questions.

Tacoma Narrows and SR 167 HOT lanes Tolling
Customer Service Questions

Good To Go! customer service will process requests for Good To Go! Passes and Pass shields within three (3) business days. These products will be sent by USPS mail.

  • Contact us by email:
  • Contact us by telephone:
                  • 1-866-WDOT2GO (1-866-936-8246)
  • Contact us by fax:
                  • 253-853-4235
                  • Send us mail via USPS:
                  • WSDOT - Good To Go!
                    PO Box 5050
                    Gig Harbor, WA 98335-5050
  • Visit us at the Customer Service Center:
                  • Customer Service Center Hours:
                              • 8 a.m. - 5 p.m. Monday-Friday
                              • 9 a.m. - 1 p.m. Saturday
                              • Via telephone, fax, and/or email during and after business hours

SR 520 Tolling Customer Service Questions:

  • Contact us by telephone:
              • Leave us a message: 1-888-G2G-WSDOT (1-888-424-9736). A customer service representative will return your call as soon as possible.
  • Contact us by email:

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